Tuesday, 13 September 2011

Book Return Insurance

Dear Self-Publishing Author,

Thank you for your phone call to let us know you would like to purchase Book Return Insurance on your book that was published 10 months ago. As I explained to you, because the information has already been uploaded to our distributors, it will take the individual bookstores time to note that change in their records.

No, I can't call them myself. There are 25,000. No, I don't know what their internal processes are or how long they will take. As I mentioned to you several times, the last author that decided post-publication to retroactively insure their book was waiting up to 4 months for a large chain to record the change.

No, I can't do anything to speed up the process, as it is not our process. At least I'm glad you now believe me that your book needs insurance to be considered by book retailers for hard copy sales.

Sincerely,
Not talking to hear the sound of my own voice

No comments:

Post a Comment